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部分型号HPE SAS SSD盘固件需要紧急更新并附更新指南

【发布时间:2019-11-27】

近日HPE收到SSD硬盘供应商提示,由于固件缺陷会导致HPE部分服务器与存储产品中所使用的某些SAS SSD 硬盘产生故障,从而可能导致硬盘工作32768小时(3年270天8小时)时失效,问题发生后该SSD盘和盘上的数据都将无法恢复。对此,HPE已发布公告,强烈推荐客户在做好数据备份后,将HPE 相关系列SAS SSD硬盘的关键固件尽快升级到HPD8版本;所涉及服务器与存储产品上使用的SSD硬盘型号以及具体实施方案如下:

一、 涉及硬盘型号:

【服务器涉及的SSD盘型号】

产品型号

HPE SKU

产品描述

HPE备件编码

固件发布时间

VO0480JFDGT

816562-B21

HP 480GB 12Gb SAS 2.5 RI PLP SC SSD

817047-001

11/22/2019

VO0960JFDGU

816568-B21

HP 960GB 12Gb SAS 2.5 RI PLP SC SSD

817049-001

11/22/2019

VO1920JFDGV

816572-B21

HP 1.92TB 12Gb SAS 2.5 RI PLP SC SSD

817051-001

11/22/2019

VO3840JFDHA

816576-B21

HP 3.84TB 12Gb SAS 2.5 RI PLP SC SSD

817053-001

11/22/2019

MO0400JFFCF

822555-B21

HP 400GB 12Gb SAS 2.5 MU PLP SC SSD S2

822784-001

11/22/2019

MO0800JFFCH

822559-B21

HP 800GB 12Gb SAS 2.5 MU PLP SC SSD S2

822786-001

11/22/2019

MO1600JFFCK

822563-B21

HP 1.6TB 12Gb SAS 2.5 MU PLP SC SSD S2

822788-001

11/22/2019

MO3200JFFCL

822567-B21

HP 3.2TB 12Gb SAS 2.5 MU PLP SC SSD S2

822790-001

11/22/2019

VO000480JWDAR

875311-B21

HPE 480GB SAS SFF RI SC DS SSD

875681-001

12/9/2019

VO000960JWDAT

875313-B21

HPE 960GB SAS SFF RI SC DS SSD

875682-001

12/9/2019

VO001920JWDAU

875326-B21

HPE1.92TB SAS RI SFF SC DS SSD

875684-001

12/9/2019

VO003840JWDAV

875330-B21

HPE 3.84TB SAS RI SFF SC DS SSD

875686-001

12/9/2019

VO007680JWCNK

870144-B21

HPE 7.68TB SAS 12G RI SFF SC DS SSD

870460-001

12/9/2019

VO015300JWCNL

870148-B21

HPE 15.3TB SAS 12G RI SFF SC DS SSD

870462-001

12/9/2019

VK000960JWSSQ

P06584-B21

HPE 960GB SAS RI SFF SC DS SSD

P08608-001

12/9/2019

VK001920JWSSR

P06586-B21

HPE 1.92TB SAS RI SFF SC DS SSD

P08609-001

12/9/2019

VK003840JWSST

P06588-B21

HPE 3.84TB SAS RI SFF SC DS SSD

P08610-001

12/9/2019

VK003840JWSST

P11329-B21

HPE 3.84TB SAS RI LFF SCC DS SPL SSD

P11360-001

12/9/2019

VK007680JWSSU

P06590-B21

HPE 7.68TB SAS RI SFF SC DS SSD

P08611-001

12/9/2019

VO015300JWSSV

P06592-B21

HPE 15.3TB SAS RI SFF SC DS SSD

P08612-001

12/9/2019

【MSA,StoreVirtual3200, StoreVirtual4335产品涉及的SSD盘型号】

产品型号

类型描述

 适用机型

MO0400JFFCF

HPE MSA 400GB 12G SAS MIXED USE SSD

MSA,SV3200,SV4335

MO0800JFFCH

HPE MSA 800GB 12G SAS MIXED USE SSD

MSA, SV3200

MO1600JFFCK

HPE MSA 1.6TB 12G SAS MIXED USE SSD

MSA, SV3200

MO3200JFFCL

HPE MSA 3.2TB 12G SAS MIXED USE SSD

MSA, SV3200

【涉及的HPE ConvergedSystems for SAP HANA产品型号】

型号

型号描述

HPE ConvergedSystem 500 for SAP HANA Scale-up (Ivybridge Generation)

H6X84A - HPE ConvergedSystem 500 for SAP HANA Scale-up 1TB Node

H6X85A - HPE ConvergedSystem 500 for SAP HANA Scale-up 2TB Node

HPE ConvergedSystem 500 for SAP HANA Scale-up (Broadwell Generation)

M0S56A - HPE ConvergedSystem 500 for SAP HANA Scale-up Appliance

HPE ConvergedSystem 500 for SAP HANA Scale-up (Skylake Generation)

Q7F18A - HPE ConvergedSystem 500 for SAP HANA Scale-up Appliance Tracking

HPE Superdome Flex for SAP HANA Scale-up Configuration with D3710 Storage Tracking (Skylake Generation)

Q8E06A - HPE Superdome Flex for SAP HANA Special Edition Appliance with D3710 Storage Tracking

HPE ProLiant DL560 Gen10 for SAP HANA Scale-up Predefined Configuration Tracking (Cascade Lake Generation) with HPE COE Service for SAP HANA

R1Q99A - HPE ProLiant DL560 Gen10 for SAP HANA Scale-up Configuration Tracking and HU1R5AC - HPE of Excellence (CoE) for SAP HANA Service

HPE Superdome Flex/D3710 Scale Up Predefined Configuration (Cascade Lake Generation) with HPE Center of Excellence (CoE) Service for SAP HANA

R1Q33A - HPE Superdome Flex for SAP HANA Scale-up Configuration with D3710 Storage Tracking and HU1R5AC - HPE Center of Excellence (CoE) for SAP HANA Service

二、解决方案:

针对受影响的SSD盘,需妥善进行数据备份后,立即将SSD盘固件更新到HPD8版本。不同型号的SSD盘固件刷新包有区别,具体如下:

针对如下涉及在服务器产品中使用的硬盘型号:

● 型号是VO0480JFDGT, VO0960JFDGU, VO1920JFDGV,VO3840JFDHA的SSD盘(2015年年底推出的)HPD8版本固件下载及更新指导链接:

Online Flash Component for VMware ESXi - HPD8

Online Flash Component for Windows - HPD8

Online Flash Component for Linux - HPD8

● 型号是MO0400JFFCF, MO0800JFFCH, MO1600JFFCK, MO3200JFFCL的SSD盘(2015年年底推出的)HPD8版本固件下载及更新指导链接:

Online Flash Component for VMware - HPD8

Online Flash Component for Windows - HPD8

Online Flash Component for Linux - HPD8

● 型号是VO000480JWDAR, VO000960JWDAT, VO001920JWDAU, VO003840JWDAV的SSD盘(2017年年中推出的)HPD8版本固件下载及更新指导链接:

Online Flash Component for VMware - HPD8

Online Flash Component for Windows - HPD8

Online Flash Component for Linux - HPD8

● 型号是VO007680JWCNK ,VO015300JWCNL的SSD盘(2017年年底推出的)HPD8版本固件下载及更新指导链接:

Online Flash Component for VMware - HPD8

Online Flash Component for Windows - HPD8

Online Flash Component for Linux - HPD8

● 型号是VK000960JWSSQ, VK001920JWSSR, VK003840JWSST, VK007680JWSSU,VO015300JWSSV的SSD盘(2018年年底推出的)HPD8版本固件下载及更新指导链接:

Online Flash Component for VMware - HPD8

Online Flash Component for Windows - HPD8

Online Flash Component for Linux - HPD8

针对如下涉及在MSA, StoreVirtual3200,StoreVirtual4335存储产品中使用的硬盘型号:

产品型号

类型描述

 适用机型

MO0400JFFCF

HPE MSA 400GB 12G SAS MIXED USE SSD

MSA, SV3200,SV4335

MO0800JFFCH

HPE MSA 800GB 12G SAS MIXED USE SSD

MSA, SV3200

MO1600JFFCK

HPE MSA 1.6TB 12G SAS MIXED USE SSD

MSA, SV3200

MO3200JFFCL

HPE MSA 3.2TB 12G SAS MIXED USE SSD

MSA, SV3200

硬盘类型及工作时间检查方法:

HPE MSA Storage – 硬盘型号及工作时间检测方法

HPE StoreVirtual 3200,StoreVirtual 4335硬盘型号及工作时间检测方法

固件下载链接及更新指导如下:

MSA 固件下载(Windows)

MSA 固件下载(Linux

StoreVirtual 3200 补丁下载(100-027-00)

注:安装100-027-00前需要把当前系统版本升级到13.6并安装所有相关补丁

如下载后的补丁文件后缀名为xxx.tar需手动修改为xxx.patch后再安装

StoreVirtual 4335 补丁下载(10208-00)

注:安装10208-00只适用于12.6及以上,如果当前版本低于12.6,需使用Smart Update Manager方式升级硬盘固件到HPD8

【涉及的HPE ConvergedSystems for SAP HANA产品型号】

型号

型号描述

HPE ConvergedSystem 500 for SAP HANA Scale-up (Ivybridge Generation)

H6X84A - HPE ConvergedSystem 500 for SAP HANA Scale-up 1TB Node

H6X85A - HPE ConvergedSystem 500 for SAP HANA Scale-up 2TB Node

HPE ConvergedSystem 500 for SAP HANA Scale-up (Broadwell Generation)

M0S56A - HPE ConvergedSystem 500 for SAP HANA Scale-up Appliance

HPE ConvergedSystem 500 for SAP HANA Scale-up (Skylake Generation)

Q7F18A - HPE ConvergedSystem 500 for SAP HANA Scale-up Appliance Tracking

HPE Superdome Flex for SAP HANA Scale-up Configuration with D3710 Storage Tracking (Skylake Generation)

Q8E06A - HPE Superdome Flex for SAP HANA Special Edition Appliance with D3710 Storage Tracking

HPE ProLiant DL560 Gen10 for SAP HANA Scale-up Predefined Configuration Tracking (Cascade Lake Generation) with HPE COE Service for SAP HANA

R1Q99A - HPE ProLiant DL560 Gen10 for SAP HANA Scale-up Configuration Tracking and HU1R5AC - HPE of Excellence (CoE) for SAP HANA Service

HPE Superdome Flex/D3710 Scale Up Predefined Configuration (Cascade Lake Generation) with HPE Center of Excellence (CoE) Service for SAP HANA

R1Q33A - HPE Superdome Flex for SAP HANA Scale-up Configuration with D3710 Storage Tracking and HU1R5AC - HPE Center of Excellence (CoE) for SAP HANA Service

SAP HANA检查SSD盘型号及工作时间方法:

HPE Solutions for SAP HANA - Critical Firmware Upgrade Required to Prevent Drive Failure at 32,768 Hours of Operation on Certain HPE SAS Solid State Drive Models Deployed on HPE Solutions for SAP HANA

注:SAP HANA一体机的固件升级须由HPE CoE统一操作,用户暂不能自己升级

为积极响应解决此问题,新华三安仔智能运维云快速推出服务器硬盘检查工具,帮助您批量审查服务器硬盘型号,提供检查汇总结果及问题硬盘明细,并提供一键求助功能,硬盘检查工具的链接如下:

http://anops.h3c.com/selfCheck.html

HPE协同新华三集团正在主动联系中国市场的客户进行关键固件的升级,并致力于提供完善的产品和服务以保障客户的优质使用体验。如客户有任何其他疑问或详情垂询,可致电新华三技术支持热线电话4008100504。

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